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Vistra corporate entity management portal FAQs

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Vistra corporate entity management portal FAQs (8)

Getting Started (3)

How to login the portal?
What should I do if I forget my password?
How to Clear Cache and Cookies?

What kind of documents can I download from the portal?
How many years of documents can I download from the portal?
For Basic subscription, will the documents outside 3 years range be automatically deleted every year?
Can I upload my own documents to the portal?

Service Request (5)

What are service requests?
What kind of service requests can I submit?
Will my records be processed automatically after submitting a service request?
Can I still submit offline queries or requests?
Can I still email the CS team instead of using the message bar for communications?

How frequently is the data refreshed on the portal?
What is the source of the data on the portal?
Can we see historical data / records on the portal?

Can we have different user permissions for our companies?
Who in Vistra can see and act on my Service Requests?
Are we able to access the data / records for companies that are incorporated or managed in multiple jurisdictions?

Is there a mobile app for the portal?
What kind of security protocols do you have for the portal?

Subscription (2)

How many users and companies can I have on the portal and how much will I be charged ?
Will all Vistra clients be onboarded to the portal?

Portal Materials (1)

Marketing Brochure